Join the Tim Hortons team in Calgary as a Supervisor! In this role, you’ll support daily operations, lead by example, and help deliver an exceptional guest experience, especially during busy early-morning and weekend shifts.
ABOUT THE JOB
As a Supervisor at Tim Hortons, your top priority is guest satisfaction. You will oversee front-of-house activities, support Team Members, and ensure that service, product quality, and cleanliness standards are consistently met. You’ll play a key role in creating a welcoming environment for guests while helping the restaurant run smoothly.
KEY RESPONSIBILITIES
- Greet and welcome guests with hospitality and ensure they feel valued from the moment they arrive.
- Oversee guest orders including coffees, iced Capps®, donuts, sandwiches, and wraps.
- Follow and train others on Tim Hortons standards and guidelines when preparing products for guests.
- Support Team Members during peak periods to maintain fast, accurate, and friendly service.
- Monitor cleanliness and organization of the dining room, front counter, and work areas.
- Help resolve guest concerns in a professional and positive manner.
REQUIREMENTS
- Must be available to work weekends and early-morning shifts (this role requires 5 AM availability).
- Previous experience in food service or customer service is an asset.
- Strong communication and leadership skills.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable, punctual, and guest-focused attitude.
WHY WORK FOR TIM HORTONS?
- Flexible scheduling.
- Scholarship program.
- Fast-paced work environment.
- Potential to grow within the company.
HOW TO APPLY FOR THIS POSITION
To apply for this Supervisor position at Tim Hortons in Calgary, click the button below to submit your application through the official hiring portal.
SHARE THIS JOB
Know someone who would be a great fit for this Supervisor role? Share this opportunity and help them join the Tim Hortons team in Calgary.
