Costco is hiring a Member Service Assistant in Laval, QC. This role focuses on delivering excellent member service while supporting safety, security, and daily operations throughout the warehouse.
ABOUT THE JOB
The Member Service Assistant plays a key front-line role at Costco by welcoming members, verifying memberships, and helping maintain a safe and organized warehouse environment. This position involves regular interaction with members, monitoring entrances and exits, and supporting operational procedures to ensure a smooth shopping experience.
KEY RESPONSIBILITIES
- Greet members as they enter and exit the warehouse and verify membership cards.
- Check receipts at the exit to ensure accuracy and thank members for their visit.
- Monitor warehouse entrances, exits, and surrounding areas for safety and security.
- Conduct safety and security checks throughout the warehouse and perimeter.
- Report safety concerns, incidents, or suspicious activity to management.
- Assist members by providing directions, answering basic questions, and offering support when needed.
- Maintain cleanliness and organization in entrance and exit areas.
WHY WORK HERE?
Costco offers a respectful and team-oriented workplace with a strong focus on employee development. Benefits may include competitive pay, employee discounts, and access to health and wellness programs, depending on eligibility and employment status.

