Costco is hiring a Member Service Assistant in Dartmouth, Nova Scotia. This front-end role supports member service and warehouse operations by assisting with receipts, helping members at the entrance/exit, and supporting safety and security routines throughout the day.
ABOUT THE JOB
As a Member Service Assistant at Costco, you will help ensure a positive member experience by verifying receipts, supporting entry/exit procedures, and assisting with basic member inquiries. You may also support warehouse safety and security by observing the premises and reporting concerns, while working closely with front-end and membership teams.
KEY RESPONSIBILITIES
- Verify member receipts at the exit and thank members as they leave the warehouse.
- Support entry and exit procedures, helping maintain smooth traffic flow at the front end.
- Assist members with basic questions and direct them to the appropriate service area when needed.
- Support membership-related routines such as verifying membership cards when required.
- Observe the warehouse area and report potential safety or security concerns to leadership.
- Help manage front-end organization by keeping the area clean, orderly, and ready for members.
- Provide prompt, courteous service while maintaining professionalism and attention to detail.
- Assist with front-end tasks during busy periods, including supporting lines and member flow.
- Follow all warehouse policies and procedures related to safety, security, and member service.
- Assist in other areas of the warehouse as necessary.
WHY WORK HERE?
- Member-facing role with a strong focus on customer service and teamwork.
- Fast-paced warehouse environment with clear front-end procedures.
- Opportunity to develop communication and problem-solving skills.
- Potential for growth within Costco depending on performance and business needs.
- Benefits may include health coverage, paid time off, and retirement savings options, depending on eligibility.
