Dollarama is looking for a proactive and detail-oriented Assistant Store Manager to join its team in Kitchener, ON. This opportunity is ideal for retail leaders who enjoy coaching associates, coordinating store routines and helping deliver a consistent and positive customer experience.
ABOUT THE JOB
As an Assistant Store Manager at Dollarama, you will work closely with the Store Manager to oversee daily operations. You will help ensure that policies and procedures are followed, that inventory flows efficiently to the sales floor and that merchandising standards are consistently maintained. You may also act as Manager on Duty (MOD) when required and support hiring and training activities.
KEY RESPONSIBILITIES
- Assist the Store Manager in planning, organizing and supervising day-to-day store operations.
- Act as Manager on Duty (MOD) when assigned, ensuring smooth store functioning and timely decision-making.
- Communicate Dollarama policies, procedures and merchandising guidelines to team members and ensure compliance.
- Oversee receiving, processing and replenishing of goods to maintain appropriate stock levels on the sales floor.
- Maintain store presentation, planograms and signage so that aisles are full, clean and easy to shop.
- Support recruitment, onboarding and ongoing training of new employees.
- Provide regular coaching and feedback to associates to build performance and engagement.
- Participate in opening and closing procedures, including cash handling, deposits and security checks.
- Handle customer concerns professionally and find practical solutions to service issues.
- Promote a safe, tidy and well-organized environment for both customers and staff.
WHY WORK HERE?
- Develop your leadership career with a well-established Canadian value retail brand.
- Weekly pay and competitive compensation, with eligibility for additional benefits depending on role and hours.
- Hands-on training in people management, merchandising and store operations.
- Dynamic, fast-paced work environment where your contribution directly impacts store results.
- Real opportunities for advancement into senior management roles within Dollarama.
HOW TO APPLY FOR THIS POSITION
To apply for this Assistant Store Manager position at Dollarama in Kitchener, click the button below and submit your application through the official Dollarama store position application form.
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If you know someone in Kitchener with retail leadership experience who might be interested in this Assistant Store Manager opportunity at Dollarama, share this job so they can review the details and apply online through the official careers page.
