Tim Hortons® is looking for a reliable and hands-on Supervisor to join its restaurant in Ottawa, ON. If you enjoy leading teams on shift, supporting smooth operations, and delivering outstanding guest service, this role could be a great opportunity for you.
ABOUT THE JOB
As a Supervisor at Tim Hortons, you will be responsible for overseeing the shift and maintaining high standards of service, product quality, productivity and cleanliness. You will support the Restaurant Manager, guide team members, and ensure that guests receive fast, friendly and accurate service at all times.
KEY RESPONSIBILITIES
- Ensure team members work safely and follow all occupational health and safety procedures.
- Monitor cleanliness and sanitation in all areas of the restaurant during the shift.
- Report any safety issues, incidents or equipment problems to management as required.
- Supervise team members on shift, providing coaching, feedback and support.
- Assist with training new employees on Tim Hortons standards and procedures.
- Support cash handling, point-of-sale transactions and balancing where needed.
- Resolve guest concerns promptly and professionally to maintain high satisfaction.
- Ensure product quality, portioning and presentation meet brand expectations.
- Help organize labour, assign tasks and make sure shift routines
Tim Hortons® is seeking a motivated and energetic Assistant Manager to join its restaurant in Ottawa, ON. If you enjoy leading teams, delivering exceptional guest service, and supporting the daily operations of a fast-paced quick service restaurant, this role may be an excellent opportunity for you.
ABOUT THE JOB
As an Assistant Manager at Tim Hortons, you will act as a role model and help inspire team members to deliver high-quality service. You will coach, mentor and guide staff, maintain strong relationships with guests, and help ensure that cleanliness, food safety and product standards are met at all times. Your leadership and knowledge of quick service operations will support both the Restaurant Manager and Owner in achieving business goals.
KEY RESPONSIBILITIES
- Deliver exceptional guest service and maintain a welcoming environment.
- Build positive relationships with guests and team members.
- Lead and support team members with strong operational execution.
- Provide coaching, mentoring and performance feedback to staff.
- Assist with training and development of new employees.
- Ensure compliance with Tim Hortons standards, procedures and safety guidelines.
- Help oversee store operations including inventory, cleanliness and daily routines.
- Work a variety of shifts including weekends and early mornings.
WHY WORK HERE?
- Competitive salary and bonus opportunities.
- Comprehensive benefits package.
- Paid vacation.
- Training and development opportunities.
- Fast-paced and supportive work environment.
- Opportunities for long-term career growth.
Job Types: Full-Time, Permanent
Salary: From $38,500.00 per yearHOW TO APPLY FOR THIS POSITION
To apply for this Assistant Manager position at Tim Hortons in Ottawa, click the button below and submit your application through the official hiring portal.
SHARE THIS JOB
Know someone who would make an excellent Assistant Manager? Share this opportunity and help them join the Tim Hortons team in Ottawa.
